Infect the group with a sense of resolution that emanates from you. You are not upset by setbacks; you keep advancing and working on problems. You are persistent. The group senses this, and individuals feel embarrassed for becoming hysterical over the slightest shift in fortune. You can try to infect the group with confidence, but be careful that this does not slip into grandiosity. Your confidence and that of the group mostly stems from a successful track record. Periodically change up routines, surprise the group with something new or challenging. This will wake them up and stir them out of the complacency that can settle into any group that achieves success. Most important, showing a lack of fear and an overall openness to new ideas will have the most therapeutic effect of all. The members will become less defensive, which encourages them to think more on their own, and not operate as automatons.
Daily Law: People are naturally more emotional and permeable to the moods of others. Work with human nature and turn this into a positive by infecting the group with the proper set of emotions. People are more susceptible to the moods and attitudes of the leader than of anyone else.
The Laws of Human Nature
, 14: Resist the Downward Pull of the Group—The Law of Conformity